Privacy Policy
How ELMAGD MINING protects, collects, and manages your personal information and technical mineral processing project data.
Effective Date: September 2026 • Last Updated: September 14, 2026
Introduction & Scope
Welcome to ELMAGD MINING (egmining.com). We specialize in engineering, manufacturing, and supplying complete mineral processing equipment and customized mining solutions for clients worldwide.
This Privacy Policy describes our practices regarding the collection, use, maintenance, and disclosure of information gathered when you visit our website, submit technical quote inquiries, download technical brochures, or communicate directly with our engineering and sales teams.
Information We Collect
Because our operations revolve around industrial engineering proposals, we collect both personal contact information and technical project specifications necessary to provide accurate equipment sizing and commercial quotations:
Technical Quote Inquiries
- • Client full name and professional title
- • Corporate / Company name and country of operation
- • Work email address and contact telephone / WhatsApp
- • Target ore & mineral type (e.g., Gold, Iron, Lithium, Copper)
- • Required plant throughput capacity (t/h or t/d)
- • Project description, site conditions & sizing challenges
General Inquiries & Support
- • Contact name, email, and telephone number
- • Message subject and communication content
- • Equipment brochure download requests
- • Spare parts, maintenance, or after-sales requests
- • Preferred language and project timelines
How We Use Your Information
We use the information gathered strictly for legitimate business and industrial engineering purposes, including:
Engineering Proposals & Quotations
Assessing mineral liberation sizes, required reduction ratios, and calculating optimum machinery configurations (e.g., crushers, ball mills, flotation cells, leaching tanks) to formulate official commercial proposals.
Direct Technical Consultation
Connecting you with our senior metallurgical and mechanical engineers to clarify process flowsheets, test work recommendations, and plant layout considerations.
Contract Execution & Dispatch Logistics
Coordinating machinery manufacturing schedules, factory acceptance tests (FAT), export packaging, shipping documentation, and on-site commissioning.
Data Security & Protection
In the mining and metallurgy sector, project confidentiality is paramount. We implement comprehensive administrative, technical, and physical safeguards:
Encrypted Transmission
All data in transit is encrypted using modern TLS (Transport Layer Security) protocols via HTTPS.
Restricted Internal Access
Only authorized engineering, sales, and executive personnel have access to technical proposals and customer inquiries.
Non-Disclosure (NDA) Readiness
We routinely sign formal mutual Non-Disclosure Agreements (NDAs) before reviewing proprietary ore assays and mine plans.
Secure Database Storage
Database records are safeguarded behind enterprise-grade firewalls with regular backups and auditing.
Third-Party Disclosure
ELMAGD MINING does not sell, trade, rent, or lease client personal or project data to third-party marketers or advertisers under any circumstances.
Information is shared solely with trusted parties necessary to complete your contracted machinery projects:
- • Freight & Logistics Carriers: For customs clearance, international port shipping, and heavy equipment transport to your mine site.
- • Accredited Metallurgical Laboratories: When mineral ore sample testing or chemical assays are requested with your explicit consent.
- • Legal & Regulatory Authorities: Only when strictly required by applicable international trade laws or governmental regulations.
Your Rights & Choices
You have the right to inspect, correct, or request the deletion of your personal contact records stored in our systems:
Access
Request a summary of your personal information held by us.
Correction
Update incomplete, outdated, or inaccurate company details.
Deletion
Request the removal of your contact information when legally permissible.
Contact Information
For any inquiries, requests concerning your personal data, or to execute a formal Non-Disclosure Agreement (NDA) regarding a mining project, please reach out to our legal and data compliance team:
Headquarters Address
Building No. 25, Al Obour Buildings, 4th Floor, Salah Salem Street, Heliopolis, Cairo, Egypt
Official Email
info@egmining.comTelephone / WhatsApp
+201010183374Website
https://egmining.comPolicy Index
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Questions regarding our technical standards or confidentiality agreements?
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Contact our engineers for technical consultation and project evaluation.